II Workshop on the impact of fraud on the provision of telecommunication services in the Americas:Operators and providers working together to prevent situations of fraud

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XII Meeting of PCC.II will be held in Mar del Plata, Argentina from September 16 to 19, 2008

At the last meeting of PCC.I, it was decided to hold a series of workshops on fraud-related topics, with participation of international experts in this matter. This Second Workshop will enable awareness to be raised among technology providers and operators of the synergies that may be generated in developing technology with elements that can identify and protect against possible fraud situations.

The objective of this Second Workshop is to identify shared tasks to be carried out by operators and technology providers in order to minimize the impacts of fraud on the provision of telecommunication services.

Moderators: Mr. Giovani Mancilla Gaona, Fraud Control Manager, Telefónica Colombia, Rapporteur Group on Fraud Control in Telecommunication Services; Mr. Patricio Hsu, CNC Argentina, co-Rapporteur of said group.

Time	Length	Topic	Participant or participants
9:00–9:10	10 min.	Welcome remarks to workshop participants	Mr. Sergio Scarabino, Alternate Chair of PCC.I
9:10–9:40	30 min.	Introduction to the topic. Outcomes of first workshop.	Mr. Giovani Mancilla Gaona, Fraud Control Manager, Telefónica Colombia, Rapporteur, Rapporteur Group on Fraud Control in Telecommunication Services
9:40 – 10:00	20 min.	General view of the problem	Mr. Paolo Rosa, UIT
10:00 – 11:10	70 min.	Case studies of fraud, by operators Agregando Valor Fraude en Telecomunicaciones - Costa Rica Fraude Tecnológico en Paraguay La experiencia de ANTEL en la problemática del fraude	Mr. Guillermo Díaz Civran, Telecom Argentina, Mr. Verny Zamora, ICE Costa Rica, Mr. Gilberto Rivas, COPACO Paraguay Mr. Luis Becerra Ravaschio, ANTEL Uruguay.
11:10-11:30	20 min.	Break
11:30 – 12:40	70 min.	Solutions proposed by providers Servicios de BSG Clearing Solutions para combatir el fraude Servicios en redes convergentes Fraud Prevention with accurate dial codes	Mrs. Emilia Bolocco, BSG Clearing Mr. Edilson Roberto Signorelli, Tropiconet Brazil, Mrs. Gabriela Lago, Telcordia
12:40–1:10	30 min.	General discussion, conclusions, and recommendations	Mr. Giovani Mancilla Gaona, Rapporteur Group on Fraud Control in Telecommunication Services

Second Workshop on the Impact of Fraud on the Provision of Telecommunications Services in the Americas: Operators and providers working together to prevent situations of fraud.