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First Workshop on the Impact of Fraud on the Provision of Telecommunications Services for Users, States, and Operators. June 21, 2007.

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XX Meeting of COM/CITEL will be held in San Jose, Costa Rica from December 3 to 5, 2008

Goal:

At the X meeting of PCC.I, a series of workshops on the subject of fraud, with the participation of international experts in this field, was approved.  The prime objective of this first workshop is to raise the awareness of the sector in the Americas about the large impact that fraud exerts, since losses stemming from fraud when providing telecommunication services are large and may consist of losses of an economic or administrative nature or deterioration of image.  These losses may affect all the players of the sector, mainly users, the State and telecommunication operators.

Time (Colombia D.C.)

Duration

Topic

Participant(s)

08:30 – 08:59

29 minutes

Verifying country connections.

Technical coordinators from each country

09:00 – 09:10

10 minutes

Welcome address to the participating centers

Mr. Clovis Baptista, Executive Secretary, CITEL

 

Mr. Facundo Fernández Begni, on behalf of the Alternate Chair of PCC.I (confirmed)

09:10 – 09:25

15 minutes

Presentation of the countries participating

Representatives of each country

09:25 - 09:45

20 minutes

Introduction to the topic

Mr. Giovanni Mancilla Gaona

Fraud Control Manager, Colombia Telecomunicaciones S.A. ESP., Rapporteur Group on Fraud in Telecommunication Services

09:45 – 10:15

30 minutes

Impacts of fraud on States

Main speaker: Mr. Gabriel Adolfo Jurado, Commissioner, CRT Colombia (confirmed)

10:15 – 10:35

20 minutes

Participation of the representatives of each Member State

 All

10:35 – 10:50

15 minutes

Pause

 

10:50 – 11:20

30 minutes

Impact of fraud on users

 

 

Main speaker: Mr. Arturo Quiñónez Quiñónez, Telecommunications professional, Superintendencia de Servicios Públicos Domiciliarios de Colombia (confirmed)

11:20 – 11:40

20 minutes

Participation of the representatives of each Member State

 All

11:40 – 12:10

30 minutes

Impact of fraud on service providers

 

 

Main speaker: Mr. Luis Ovares, Legal Adviser, Regulatory and Advisory Division of the Legal Institucional Direction, ICE Costa Rica (Confirmado) (confirmed)

12:10 – 12:30

20 minutes

Participation of the representatives of each Member State

 All

12:30 - 12:45

15 minutes

General discussion, conclusions and recommendations

Mr. Giovani Mancilla Gaona,

Fraud Control Manager, Colombia Telecomunicaciones S.A. ESP., Rapporteur Group on Fraud Control in Telecommunication Services

 


 

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