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PREFACE

                                                            Angela Montoya Holguín
                                                  Minister of Communications of Colombia

                                                                  Chair of PCC.I

                                        As Chair of Permanent Consultative Committee I – PCC.I, I
                                        am very pleased to have the opportunity to present to the
                                        countries of the Americas this compilation and analysis of
the tele-education programs that have been developed in the nations of the American
Hemisphere.

Assembling this complete text and audiovisual reference guide has required a commendable
research effort to ascertain the progress that our countries have made in the area of computer
literacy. A series of recommendations is also included, premised on a judicious assessment of
the process of penetration of telecommunications and computer science in recent years,
filtered through the lens of a highly professional interpretation. These recommendations focus
on policies in certain areas that must be reinforced to ensure solid progress in the construction
of a human and technological platform that will enable us to make a qualitative leap forward
in the rhythm of our development and achieve sustained growth to close the current digital
divide.

In this context, the approach of the work compiled here is fundamental to the extent that it
underscores the importance of conquering new information technologies as tools that
genuinely contribute to well-being and prosperity in people’s everyday lives. This is true for
the field of economic production as well as for deepening universal cultural knowledge. What
makes the increasingly widespread use of information technology truly relevant is that the
knowledge acquired to use these instruments have a tangible influence on improving the
surroundings and quality of life of the most vulnerable social strata of the population in
particular.

In keeping with this perspective, I invite the public authorities and all entrepreneurs in the
telecommunications sector to move toward a continental consensus over a regulatory policy
that promotes technological investment and innovation for convergence, while simultaneously
strengthening universal service programs. We must mobilize the human, technological, and
capital resources necessary to ensure that communities and individuals have increasingly
equitable opportunities to use information technologies to benefit the autonomous progress of
communities and individual professional fulfillment.

Collected here are the most passionate and interesting experiences in each of our countries
concerning the impact that modern telecommunications are having in the education field.
These chronicles offer us better elements for discerning mutual lessons from the areas in
which we have made progress with encouraging results, and from the mistakes made in
specific cases where it is advisable to intensify our investment efforts to ens ure greater equity
and social justice for society as a whole.

I want to sincerely acknowledge the spirit and commitment of the group of experts of
different nationalities who participated in this research, in accordance with the mandate
emanating from the Presidential Summit of the Americas. I also thank the governments who

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